دور إدارة المعرفة في مواجهة الهندسة الاجتماعية في القطاع المصرفي السعودي: نموذج مقترح
DOI:
https://doi.org/10.70000/cj.2024.74.616الكلمات المفتاحية:
الاحتيال المالي، الهندسة الاجتماعية، إدارة المعرفة، القطاع المصرفيالملخص
كان من شأن التطورات الكبيرة في مجال إدارة المعرفة ، و تقنية المعلومات وما نتج عنها من تسريع وتيرة الابتكار وزيادة معدلات استخدام الأجهزة الذكية والتطبيقات المحوسبة أن ظهرت في المقابل وسائل وأساليب اختراق البيانات فيما يعرف بالهندسة الاجتماعية ، مما أصبح يشكل تهديدا حقيقيا لمنظمات الأعمال على اختلاف أنواعها ونشاطاتها . من هنا كان لا بد من وجود أنظمة فعالة للحماية من الاختراق والاستخدام غير المصرح به، و حيث أن ذلك يعد أحد الأدوار الأساسية التي يجب أن تضطلع بها إدارة المعرفة ، تسعى الدراسة الحالية إلى التعرف على مرئيات المسؤلين والعاملين في القطاع المصرفي والبنك المركزي في المملكة العربية السعودية لتشخيص المشكلات والتعرف على الثغرات ، ومن ثم الخروج بنموذج مقترح يرتكز على مجموعة متكاملة من المدخلات والمعالجة والمخرجات و يساعد على الوقاية من تهديدات الهندسة الاجتماعية . تمت الاستعانة بمجموعة تركيز تتكون من خبراء ومختصين أخذت ملاحظاتهم للخروج بالشكل النهائي للتطبيق في القطاع المصرفي .
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