Guidelines for Behavioral Performance of Reference and Information Service Providers

Authors

  • Reda El Naggar Teacher of Library and Information, Azhar University, Egypt

DOI:

https://doi.org/10.70000/cj.2010.23.358

Keywords:

references, reference servic

Abstract

American Library Association (ALA) Guidelines for Behavioral Performance of Reference and Information Service Providers. These guidelines were established in 1996 to be used for Training Library Professionals and Staff for Measuring the Effectiveness of Reference Transactions.                                                                       

Published

2010-09-30

How to Cite

El Naggar, R. (2010). Guidelines for Behavioral Performance of Reference and Information Service Providers. Cybrarians Journal, (23). https://doi.org/10.70000/cj.2010.23.358