Mechanisms for developing Algerian university libraries through the comprehensive quality management approach: the vision of the information specialist at Mohamed Kheidar University in Biskra

Abstract

The article addresses the situation that the information sector is experiencing today, which makes it necessary to keep pace with the rapid developments in the fields of technology in order to invest in the development and development of the professional, information and academic sectors of libraries, and to modernize the cognitive frameworks and the structural aspects on which they are based. Today, information institutions, especially university libraries, are facing a wave of phenomena represented by: In the low level of its influence, effectiveness and activity, a lack of financial resources, the adoption of ineffective methods to achieve the desired goals, and a low level of satisfaction among beneficiaries and the level of job satisfaction among employees. This situation is exacerbated by the presence of many administrative challenges facing university libraries in the third millennium, the most important of which is the challenge of... Total Quality Management.